TERMS OF BOOKING
Cancellations: please notify us at least 48 hours before your appointment time if you wish to cancel or reschedule your appointment. Late cancellations (appointments canceled less than 48hrs in advance) and "no show" appointments will be charged at full price. We accept cancelations through ONYX Makeup only, please do not contact our artists to cancel.
We open our diary indefinitely in order to give our clients the best opportunity to book their preferred date/time/artist in advance. Unfortunately, due to circumstances outwith our control (e.g an artist being sick or no longer based with us), we may have to change your artist or even appointment time. Please note that we will only change your appointment where no other options are available and will always offer the option to cancel without charge (outwith our 48hr cancellation policy).